CANCELLATION POLICY:
The salon requires a non-refundable deposit to reserve certain appointments. We understand busy schedules and different circumstances can not be avoided so we are happy to cancel your appointment with 48 hours notice and the deposit will be held on file for future use.
Any service cancelled with less than 48 hours notice will be charged $25.00/service cancelled.
Any service cancelled with less than 24 hours notice or "no shows" will be charged $35.00/service cancelled.
The payment must be submitted prior to re-booking.
Any service cancelled with less than 48 hours notice will be charged $25.00/service cancelled.
Any service cancelled with less than 24 hours notice or "no shows" will be charged $35.00/service cancelled.
The payment must be submitted prior to re-booking.
LATE POLICY:
Typically, arriving 15 minutes past your appointment is too late. Keep in mind if you are running late, it causes the salon to run behind schedule for the rest of the day.
If you are running 15 minutes late, please give the salon a courtesy call. Depending on how late you are, rescheduling may be an option.
If you are running 30 minutes late, it will be very hard to achieve your desired end result. It will be best to reschedule your appointment for a later date. A long delay makes things worse for each customer who follows, and that’s unfair to clients who arrive on time.
If you are running 15 minutes late, please give the salon a courtesy call. Depending on how late you are, rescheduling may be an option.
If you are running 30 minutes late, it will be very hard to achieve your desired end result. It will be best to reschedule your appointment for a later date. A long delay makes things worse for each customer who follows, and that’s unfair to clients who arrive on time.
SERVICE RE-DO & RETURN/EXCHANGE POLICY:
We strive to offer our clients the highest level of client satisfaction. If you are having challenges with your cut or colour, let us know within 7 days of your visit and we will be happy to correct the issue with no additional charge.
Salon Society is happy to return any item from the boutique with full money back if:
Exchange/store credit only if:
- With receipt or salon file
- Under 14 days from purchase
- Unused, perfect condition (same as purchased)
- Money must be returned on same card as purchased OR can give cash back minus 3% of total including taxes
Exchange/store credit only if:
- With receipt or salon file
- Under 30 days
- 3/4 full
TIPS & SALON ETIQUETTE:
- Blondes: Come with day old hair. Dirty hair is important because the cuticle is already open allowing chemical services to have better end results. But not too dirty, one day is sufficient.
Colours: Come with clean, dry hair. The colour will have less work to do penetrating the hair shaft. - If you have extremely curly hair, please try to smooth it out with either a round brush or blow dryer prior to your appointment.
- Please avoid wearing your best outfit. Although we try to practice cleanliness, it's hard to avoid possible colour and/or bleach stains in the process.
- Bring one to three photo references to show what look you're inspired by. This will ensure you and your stylist are clear on what the finished result should be. Showing more than three photos may cause miscommunications.
SALON EXPERIENCE:
- In consideration of other clients, please turn cell phone ringers to a lower volume or vibrate.
- Salon Society welcomes all families. However, children under age 13 MUST NOT be left unattended in any area of the salon. If you need to bring your child with you to your appointment, please bring a quiet activity for them to work on during your visit. Many of our guests use this time as an escape from their daily life to enjoy peaceful relaxation.
We recommend clients to not bring children under age six for visits lasting more than 30 minutes. It can be difficult to expect younger children to remain quiet and patient for longer periods of time. If you must do so, please be aware and courteous of other salon guests. - Children should not climb, stand, or play on any salon equipment including chairs, benches, sinks, etc. They should not spin or pump hydraulic equipment. For their own safety, children should always walk, not run through the salon. Parents will be charged the full price of repairing or replacing any damaged equipment resulting from misuse by their children.
Please remember that our stylists are using very sharp scissors, clippers and other tools, as well as chemicals that can be damaging to the skin and eyes.
LOCATION:We are located in the trendy warehouse district of Regina, Saskatchewan. Inside a beautiful heritage brick building at 1368 Rose Street, Regina close to local amenities & shopping (we're the purple building on the corner!).
Nearby, you can find other locally-owned businesses such as The Everyday Kitchen, Local Market, Sweet Pea & Noelle Bridal Boutique, The Beauty Loft, Rebellion Brewing, Project Barre Studio, Hillberg & Berk, Hanger & Rack, Brick & Mortar, Richardson Lighting, and The Four Points by Sheraton. We have ample free parking with no time limits, we run an ethically responsible and environmentally sustainable salon and absolutely everyone is welcome in our space. See you soon! |
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